If this does not help either, then please contact the TeamViewer support team for further assistance.

If that doesn’t help, try restarting your computer and router. If this is not the issue, proceed to step 2 below.Ĭheck for firewall settings: Make sure that port 5939 UDP is not blocked on your local firewall/router by adding an exception rule.

If you’re having issues connecting with TeamViewer, here are some troubleshooting steps you can try:Ĭheck for network connectivity: Check that there is no issue with your network connection (e.g., if there was an outage).

Every so often, it’s as simple as changing your firewall settings or disabling another program that’s causing the issue. The most common reason why TeamViewer won’t connect is because of network issues, firewall settings, or incompatibility with other programs on the computer. The remote computer doesn’t have TeamViewer installed. TeamViewer is being blocked by your firewall.ģ. There are several reasons why TeamViewer might not connect properly:ġ. TeamViewer is not only suitable for remote support but also for presentations, training, and collaboration. You can help your friends, family, or customers with their PC issues and work together on projects. The program is a simple and fast way to remotely control any PC or Mac in the world. The recipient will receive an invitation via email and then accept it before being able to open the file you sent them via TeamViewer. It’s useful for collaboration (like when working on a project together), but you can also use it as a form of a live chat between two people who aren’t in the same room or office.įile Transfer: This allows you to send files between computers without having to download them first. Screen Sharing: This lets both parties see and control each other’s screens in real time. This might be used if you want to help someone who has computer problems, or if you just want to show them something on their screen. Remote Control: You can connect to someone’s computer and control it remotely. The Developer offers several ways to use the software, including: You can use this for many reasons, but the most common use is to help people with technical difficulties or just to show someone something on their computer. TeamViewer is a piece of software that allows you to connect to someone else’s computer or access your own remotely.

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